Every badge shown on a HerbaCRM coach profile rests on a measurable rule, computed automatically. An earned badge cannot be bought. The only badge tied to a payment is labelled as paid.
Rules last updated:
Active, Recently active, Responds quickly and Ambassador are computed from what the coach does. No subscription or paid option grants them or speeds them up.
The Subscriber badge means a paid subscription. It carries the word "Paid" everywhere it appears.
Every rule looks at a recent period. A coach who drops off loses their badges automatically, with no manual step.
Not Active, Recently active, Responds quickly or Ambassador: they are computed from the coach's real activity. The only badge tied to a payment, Subscriber, is shown with the word "Paid".
No. The computation of earned badges never reads the coach's subscription status.
Continuously. App use is recorded at most once an hour, and every badge is re-evaluated when it is displayed: no stale badge stays visible while waiting for a batch run.
After 24 hours without a reply, the request enters the average with the time elapsed (capped at 168 hours). The average rises and the Responds quickly badge can be lost.
A single fast reply says nothing about a coach's usual responsiveness. The minimum keeps a badge from being shown on a fluke.